SupportServer Status
ZerothCAD platform status
Monitor service health for authentication, dashboard APIs, AI generation, and project storage workflows.
Overall status
Live operational check from `/api/health`.
CHECKING
Service zerothcad is responding normally.
Authentication
Login and session services
Healthy
Dashboard APIs
Project, AI and asset endpoints
Healthy
Incident response
How ZerothCAD handles degraded services.
Critical incidents are triaged by impact tier, with updates posted in fixed intervals until resolution.
Maintenance windows
Planned upgrades and reliability work.
Planned maintenance is scheduled to minimize classroom and team disruption and announced ahead of time.
Support escalation
When and how to escalate persistent issues.
If a problem remains unresolved after standard troubleshooting, use Help Center escalation paths with logs.